Data Protection

77cb Privacy Policy — How We Protect Your Data

77cb believes your personal information belongs to you. This page provides full transparency on how we collect, store, and protect that information.

Last Updated: January 2026

Summary: 77cb deeply respects your privacy. We never sell your data. We only collect the information necessary to deliver our services and ensure security.

1Scope & Applicability

77cb (operated by 77cb Gaming Ltd., website: 77cb.onl) provides online gaming and Sports Betting services in Bangladesh and around the world. This Privacy Policy ("Policy") explains how 77cb collects, stores, processes, and protects your personal information.

This Policy applies to all users of the 77cb.onl website, mobile app, and any of our digital services. By using our services, you are considered to have accepted this Privacy Policy.

This Policy is written in English to ensure clarity for our users. In the event of any conflict, the English version shall prevail.

2What Information We Collect

77cb only collects the information needed to provide its services. We may collect the following types of data:

Personal Identification Information:

  • Full name, date of birth, gender
  • National ID (NID) number or passport number (for KYC verification)
  • Email address and mobile number
  • Current address and country

Financial Information:

  • Payment method details (bKash, Nagad, Rocket numbers — stored in encrypted form)
  • Transaction history & amounts
  • Partial bank account details (full details are never stored)

Device & Technical Information:

  • IP address, browser type and version
  • Device model and operating system
  • Cookie ID & Session Token
  • Geographic location (approximate only, not GPS)

Usage Information:

  • Game history, bet records, and win/loss information
  • Pages visited on the site and time spent on each
  • Which promotions or bonuses you have used

77cb never stores your full credit card number, CVV, or bank PIN.

3How We Collect Information

77cb collects information in several ways. You should have a clear understanding of each method:

Collection Methods What Information Purpose
Registration Form Full name, email address, mobile number, date of birth Account Registration
KYC Verification NID/Passport, address Identity Confirmation
Payment Processing Payment Method Information Transaction Completed
Cookies / Tracking Browsing behavior, IP Service Improvement
Support Contact Conversation Content Troubleshooting
Third Party Fraud Prevention Data Security Verification
4Purpose of Data Use

77cb uses your information only for specific, legitimate purposes. We process your data in the following ways, consistent with this Privacy Policy:

  • Service Operations: Account creation, login verification, game management, and transaction processing.
  • Identity Verification: Verifying your age and identity as part of the KYC process.
  • Fraud Prevention: Identifying and preventing unusual transactions or suspicious activity.
  • Legal Obligations: Compliance with Anti-Money Laundering (AML) regulations and other regulatory body directives.
  • Service Improvement: Analyzing usage patterns to improve your experience.
  • Marketing: Sending relevant promotions and offers with your consent.
  • Support: Providing customer support and resolving issues.
  • Responsible Gaming: Detecting unusual gaming behavior and providing appropriate support.

You can unsubscribe from marketing emails at any time. This will have no effect on your account or access to our services.

5Information Sharing & Disclosure

77cb never sells your personal information or shares it with third parties for advertising purposes. However, your data may be shared in the following limited circumstances:

Service Provider Partners:

Limited information may be shared with trusted service providers for payment processing, fraud detection, and technology infrastructure management. These partners operate under strict confidentiality agreements with us.

Legal Obligations:

Information may be disclosed in response to valid requests from courts, government authorities, or law enforcement agencies. In such cases, we provide only the minimum information required.

Business Restructuring:

If 77cb merges with or is acquired by another company, your information may be transferred to the new entity. You will be notified in advance if this occurs.

77cb never shares your personal information with social media companies, advertisers, or data brokers.

6Cookie & Tracking Policy

77cb uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

Essential Cookies Functional Cookies Analytics Cookies Security Cookies
  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional Cookies: Remembers your language preference and game settings.
  • Analytics Cookies: To understand how many users are viewing each page — no personal information is linked.
  • Security Cookies: Used to detect fraud and bot activity.

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

7Data Retention Period

77cb does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Type of Information Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years AML Regulations
KYC Documents 5 years after account closure Regulatory Guidelines
Cookie Data At end of session or up to 1 year maximum Service Improvement
Support Conversations 2 years Quality Control
Marketing Preferences Until unsubscribe User Consent

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

8International Data Transfers

As an international platform, 77cb may process your data on servers located in different countries. Whenever an international transfer occurs, we ensure the following safeguards are in place:

  • Data is fully encrypted before transfer.
  • Strict data protection agreements are in place with all recipient countries and service providers.
  • We only work with partners who comply with GDPR or equivalent data protection laws.
  • Only the minimum necessary data is ever transferred.

Data for users in Bangladesh is primarily stored on servers in the Asia-Pacific region, reducing data transfer time from your location.

9Your Rights

You have clear rights over your personal information. 77cb fully supports these rights:

Right to Access Information

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data where no legal obligation requires us to retain it.

Right to Restrict Processing

You can request that we stop using your information for specific purposes.

Data Portability

You may request a copy of your data in a common format or have it transferred elsewhere.

Right to Object

You may object to marketing or profiling at any time.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

10Security Measures

77cb uses industry-leading technology to keep your data secure. Our security infrastructure includes:

  • SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transfers.
  • Two-Factor Authentication (2FA): An additional layer of security for account logins.
  • Firewall & DDoS Protection: Advanced server-level defense mechanisms.
  • Regular Security Audits: Periodic reviews conducted by third-party experts.
  • Data Masking: Sensitive information is masked when stored.
  • Access Controls: Only authorized staff can access the information they need.

If suspicious activity is detected on your account, we will immediately notify you by email and temporarily suspend the account if necessary.

11Policy Changes

77cb may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

  • You will receive a notification at your registered email address at least 14 days before any significant changes take effect.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For major changes, you will be prompted to review and accept the updated policy at login.
  • Previous versions will be archived and made available upon request.

Continued use of the service after changes take effect will be considered your acceptance of the updated policy.

12Contact

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact our Data Protection Team:

Email

[email protected]

You will receive a response within 30 business days

Live Support

24/7 chat support in Bengali

Ideal for general inquiries

What Makes 77cb's Privacy Policy Different

We don't just make promises — every commitment is backed by technology

End-to-End Encryption

Every data transfer is encrypted with 256-bit SSL. No hacker or third party can intercept your data in transit.

Your Data Is Never Sold

77cb never sells your data to advertisers or data brokers. This is a core principle — not just on paper, but in practice.

Minimal Data Collection

We only collect what we need. Gathering and storing unnecessary data goes against our principles.

Transparency in Plain Language

No complex legal jargon — our Privacy Policy is written in plain, easy-to-understand language so every user can follow it.

Regular Security Audits

Third-party cybersecurity experts regularly audit 77cb's systems. Any vulnerabilities identified are addressed promptly.

Your Controls

View, correct, or request deletion of your data at any time. Your information belongs to you.

General Inquiries

Frequently Asked Questions About the Privacy Policy

Yes, a partial number is stored for transaction processing purposes, but only in encrypted form. The full number is never stored in plain text and is never shared with any third party.

Due to legal obligations, transaction records and KYC data must be retained for 5–7 years. However, marketing data and cookie data are deleted immediately upon request. Once the retention period expires, all data is permanently deleted.

No. 77cb never accesses your device's microphone, camera, or contact list. Camera permission may be requested during KYC verification, but solely for capturing document photos — for no other purpose.

Absolutely. Every marketing email includes an unsubscribe link at the bottom. You can also contact our support team, and your email will be removed from the marketing list within 48 hours.

Only designated staff with a specific need can view certain data. Every access is logged and regularly audited. No staff member may view your full profile without prior authorization.

Enjoy Gaming in a Safe Environment

Your data is fully secure with 77cb. Join today and enjoy a safe gaming experience alongside hundreds of thousands of players in Bangladesh.

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